Resilient Street

Resilient Street mobile app and website

Privacy Policy

Effective and last updated:

Privacy at a glance

  • When the app opens a research survey, it sends a pseudonymous Participant ID and a summary of how you have used app features, along with any answers you submit.
  • The Participant ID is not linked to your name, email address, account, or an advertising profile.
  • Everything else you create in the app stays on your device unless you export, share, or back it up.
  • There are no ads or trackers, we do not sell personal data, and the app is intended for people aged 18 and over.

1. Who we are and what this policy covers

Resilient Street is a community bushfire-preparedness research app provided by the Resilient Street research team at the University of Tasmania. This policy covers the Resilient Street mobile app and the resilientstreet.com website. The study also has separate participant information and consent materials that explain the research and your rights as a participant.

2. What the app sends to the research team

Data sent through app research surveys
Data type What it includes Purpose
Usage data (product interaction) Counts and recent timestamps describing how you use app features, such as app launches and how the app was opened, tasks, scenarios, map views, self-assessments, notification activity, how many communities you have, and your preparedness score. Analytics, research evaluation, and improving app features.
Identifiers (Participant ID) A random identifier created and stored by the app, sent with the app version, research cohort, and survey context. It can persist in a device or app backup. Grouping research responses that come from the same app profile.
Survey responses (other user content) The answers you enter in consent, feature, feedback, and community-group surveys delivered by Qualtrics. Consent administration, participant feedback, and aggregated research findings.

This data is sent only when the app opens a research survey, including the first consent survey; it is not sent during ordinary offline use. Qualtrics also processes standard connection information, such as IP address, device browser details, and request time, in line with the Qualtrics Privacy Statement.

All of the above is stored against the Participant ID. It is pseudonymous rather than anonymous because the identifier persists, but the research team does not attach your name, email address, or account to it, and it is not an advertising identifier — Resilient Street does not use Apple's IDFA, the Android Advertising ID, or any equivalent. Please do not enter identifying or sensitive information in survey answers unless a survey explains why it is needed.

3. Information kept on your device

Everything you create in the app — including communities and their coordinates, tasks, notes, photos, resource links, scenarios and schedules, preparedness and notification state, caches, and diagnostic logs — is held in the app's local storage and is not sent to the research team.

This data leaves your device only when you use a backup, export, share, or directions action, or when your operating system includes app data in a device or cloud backup. Backup files and shared scenario links are compressed and obfuscated for portability but are not encrypted, so protect them as you would the original data and do not include sensitive information in content you share.

4. Device permissions

You can change app permissions in your device settings; the related features may then stop working.

5. Who receives data

Some of these providers may store or process data outside Australia. We do not sell data, share it with data brokers or advertising networks, or use it for advertising or cross-app tracking. The app contains no ads.

6. Retention, deletion, and withdrawal

Deleting the app stops any further collection and withdraws you from the study. To ask about access, correction, or deletion, contact the research team using the details below. Because submitted records carry only the Participant ID, we may be unable to match a request to a specific record, and records that have been irreversibly de-identified or combined into aggregated findings cannot be removed.

7. Security

Survey submissions and the app's built-in data requests use HTTPS, although links you add yourself may use HTTP, which is not confidential. Local records are held in the app's operating-system sandbox, while exported backups and shared scenario links are not encrypted. Research records are held in access-controlled University of Tasmania systems, available only to authorised personnel and the service providers listed above. No method of storage or transmission is completely secure, but we use safeguards appropriate to the data.

8. Age requirement and sensitive data

Resilient Street is intended for adults aged 18 and over, and the app does not independently verify age. The app has no health, medical, or financial features, and its built-in fields do not ask for health or financial information. If you believe a person under 18 has submitted data, contact us using the details below.

9. Website privacy

The resilientstreet.com website runs no advertising or analytics trackers and sets no advertising cookies. Its hosting and content-delivery providers may process standard connection logs, such as IP address, requested file, and request time, to deliver and secure the site. This information is not combined with app research data.

10. Changes to this policy

We may update this policy when the app, research practices, or legal requirements change. The revised policy will be published at this URL with an updated date, and material changes will be communicated before they take effect where required.

11. Contact us

Resilient Street research team
School of Geography, Planning, and Spatial Sciences
University of Tasmania
Private Bag 78, Hobart TAS 7001, Australia
Email: ab.orange@utas.edu.au

For concerns or complaints about the conduct of the research, contact the University of Tasmania Human Research Ethics Committee Executive Officer at human.ethics@utas.edu.au or +61 3 6226 6254 and quote Project ID 27971.

Related documents: Participant Information and Consent Form (PDF), Qualtrics Privacy Statement, and University of Tasmania privacy information.